During our expert analysis / expert review we allocate one or more specialists for your product and depending requirements we undertake a thorough check-up of your software. Basis for this is our longtime project experience and accepted inspection criteria. In most instances we analyze according to four main criteria:
+ User Analysis
+ Software Ergonomic Analysis
+ Text Analysis
+ Graphic Analysis
By now software fulfills a multiplicity of functions. It is possible to divide users into groups by analyzing their motivation during using. We analyze the possible motivation and so we are able to optimize interaction processes for different tasks.
The varied functions of software can be comprised into related units by Use Cases. Afterwards it is possible define correctly the interaction between user and system. The natural speaking and graphical construction allows all involved parties to understand the process across the technical realization. The knowledge won from the user group analysis can thus be implemented optimally.
Before a redesign of your software, we will analyze your position on the market. Which interface metaphors are already exist in the particular area? Does the software have to cope with competitive pressure? Should or must specific principles/technologies/components be acquired? Where lie the main opportunities in regard to competitors?
During Card Sorting several elements of the software, for instance menu items or tools, are written on cards. Test users are asked to arrange these cards in a user-friendly structure. From the average of these individual ideas we develop a navigation concept which guarantees optimal usability for all users.
Via this usability test procedure it is possible to evaluate if the layout of the software is ideal by using modern camera technology.
In a moderated discussion with the test user we analyze the strengths and weakness of the prototype. The attained knowledge flows directly into development.
We create and use structured, qualitative guided interviews to obtain information about the user in the run-up to create a requirements analysis. Besides this we use for example online questionnaires to evaluate existing software per test user or to review prototypes during the process of development.
First concepts and user interface metaphors are evaluated using paper prototypes or click prototypes directly on the screen. This enables us to recognize weak spots early and makes optimization possibilities evident. These prototypes are then improved continually throughout the process, until the ideal result is achieved and then prepared for the incorporation into the particular development environment.
To obtain the best usability test results, it is best to monitor and consult the user in his usual environment. We prepare of our usability tests thoroughly before travelling to our users or authorized cost-effective on-site partners.
In short: an on-site test but we are not there. Using special software the test user is able to access the software to be tested on his PC. We have live contact to the test person and can record all mouse movements, actions and reactions (also using webcam and a microphone) of the user and than analyze these in a second step.
During the revision we suggest a comparative design test. During on-site or remote tests we analyze which version of a user interface attains our defined goals, by using specific tasks and questions.
Not only the legislature demands for certain level of "Accessibility"also your users will be thankful (according to the Disability Discrimination Act (BGG)). The barrier free designed user interface offers advantages in cognition and interaction for all user groups. Depending on the context of use we create a criteria catalog of characteristics to meet these demands and integrate this into the conception and design process.